F.A.Q'S

The Answers You Need

WHICH PAYMENT METHODS DO YOU ACCEPT?

Steel City Fabrics accepts secure payment by PayPal, Credit & Debit Card via Stripe. You can be reassured that payment made via the website is secure as the SSL Secure Shopping icon will be displayed on the checkout screen.

MY FABRIC HAS SHRUNK AND/OR THE COLOURS HAVE RUN, CAN I RETURN IT FOR A REFUND?

Returns will not be accepted and refunds will not be given due to fabric shrinkage or colour run as care instructions are displayed on the website for all fabrics sold.  A small amount of shrinkage and colour run is to be expected with fabrics so we recommend taking this in to account when making your purchases.  We recommend pre-washing your fabric prior to cutting using the manufacturers washing recommendations, and using a colour catcher in your washing machine to check for colour run.  Steel City Fabrics will not be held responsible for care instructions not being followed.

WHY DOES MY FABRIC LOOKS A LITTLE DIFFERENT TO THE COLOUR THAT IS DISPLAYED?

We use a combination of stock images from the manufacturer/designer and our own photographs.  Whilst we try our best to accurately represent the colours of the fabrics, we cannot guarantee an exact colour match.  This may also depend on your display settings, so fabrics may look a little different when you receive them.

Steel City Fabrics England

Telephone: 07450 407312

  • Facebook Social Icon
  • Instagram Social Icon

Steel City Fabrics 2020